Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Terms and Conditions
Welcome to RNDSOL. These Terms and Conditions (the “Terms”) govern your access to and use of the website https://rndsol.com (the “Site”), and any products, services, software, or applications provided by RNDSOL (“RNDSOL”, “we”, “us”, or “our”), including but not limited to LineTIG and EDUTIG (collectively, the “Services”). By accessing the Site or using any Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or Services.
1. Scope
1.1 These Terms apply to all visitors, users, and customers who access the Site or receive Services from RNDSOL. Additional or different terms may apply to specific Services (for example, subscription terms, enterprise agreements, or separate product terms). Where there is a conflict between these Terms and a signed agreement between you and RNDSOL, the signed agreement governs.
2. Acceptable Use
2.1 You may use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates applicable laws or regulations;
- Attempt to gain unauthorized access to RNDSOL systems, user accounts, or networks;
- Interfere with or disrupt the integrity or performance of the Site or Services;
- Upload or transmit any material that contains viruses, malware, or harmful code;
- Reproduce, resell, or redistribute Services or content except as expressly permitted in a written agreement with RNDSOL.
3. Accounts and Registration
3.1 To access certain parts of the Site or Services you may be required to create an account. You agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update account information; and (c) keep your account credentials confidential. You are responsible for all activity that occurs under your account.
3.2 RNDSOL reserves the right to suspend or terminate accounts that are inactive, used fraudulently, or otherwise used in violation of these Terms.
4. Orders, Subscriptions, and Payments
4.1 Orders for paid Services are subject to acceptance by RNDSOL. Payment terms, pricing, and billing intervals will be set out in the applicable order form, invoice, or subscription agreement.
4.2 All fees are payable in the currency indicated and are non-refundable except as expressly provided in these Terms or an applicable agreement. RNDSOL may suspend Services for late or non-payment.
4.3 For subscription Services, RNDSOL will automatically renew subscriptions at the end of each paid term unless you cancel prior to renewal, subject to the cancellation terms described in your subscription agreement.
4.4 You are responsible for all taxes, duties, or governmental charges associated with your use of the Services, excluding RNDSOL’s income taxes.
5. Licenses and Use of Software
5.1 Subject to your compliance with these Terms and payment of any applicable fees, RNDSOL grants you a limited, non-exclusive, non-transferable license to use the Services or software as specified in the applicable order or license agreement.
5.2 Unless expressly stated otherwise, RNDSOL and its licensors retain all right, title, and interest in and to the Services, software, documentation, and all intellectual property rights therein. You receive no ownership rights in the Services.
5.3 You may not (and will not permit any third party to) (a) reverse engineer, decompile, disassemble, or attempt to derive source code from the Services, except to the extent permitted by law; (b) copy, reproduce, or modify the Services; or (c) remove or alter RNDSOL’s product or copyright notices.
6. Trial Accounts; Free Services
6.1 RNDSOL may offer trial accounts or free versions of Services. Trial access is for evaluation only and is subject to time limits and feature restrictions described on the Site. RNDSOL may terminate trial accounts at any time.
6.2 At the end of a trial period, RNDSOL may convert the account to a paid subscription if you provided payment information and consented to automatic conversion. RNDSOL will notify you in advance where applicable.
7. Service Levels, Support & Maintenance
7.1 RNDSOL may provide support, updates and maintenance as set out in a separate Service Level Agreement (“SLA”) or in the order form. Specific SLAs or support terms (including response times and uptime commitments) are effective only when expressly agreed in writing.
7.2 RNDSOL will use commercially reasonable efforts to maintain and support the Services, but does not guarantee uninterrupted or error-free operation unless a written SLA provides otherwise.
8. Data, Privacy and Security
8.1 RNDSOL processes data in accordance with its Privacy Policy and Cookie Policy available on the Site. By using the Services, you acknowledge those policies and consent to RNDSOL’s processing of personal data as described therein.
8.2 You retain ownership of data you submit to the Services (“Customer Data”). You grant RNDSOL a limited, non-exclusive license to use Customer Data only as necessary to provide the Services, secure them, and comply with the agreement.
8.3 RNDSOL implements reasonable administrative, technical, and physical safeguards to protect Customer Data. However, you acknowledge that no system is entirely secure and RNDSOL is not liable for breaches caused by your acts or omissions or by third parties outside RNDSOL’s reasonable control.
9. Intellectual Property
9.1 RNDSOL owns or controls all intellectual property rights in the Site and Services, including trademarks, logos, designs, source code, and any derivative works. You may not copy or use RNDSOL trademarks without express written permission.
9.2 You will not submit any material to RNDSOL that infringes third-party intellectual property rights. If you provide feedback, suggestions, or improvements, RNDSOL may use them without obligation to you.
10. Confidentiality
10.1 “Confidential Information” means non-public information disclosed by one party to the other that is designated confidential or would reasonably be considered confidential. Confidential Information does not include information that is publicly known or rightfully received from a third party without confidentiality obligation.
10.2 Each party will protect the other’s Confidential Information with at least the same care it uses to protect its own, and will not use it except to perform its obligations under these Terms. The receiving party may disclose Confidential Information to its employees, contractors, and advisors who need to know it, provided they are bound by confidentiality obligations.
10.3 Confidentiality obligations do not apply to disclosures required by law provided the disclosing party is given prompt notice and opportunity to seek protective orders.
11. Warranties; Disclaimers
11.1 RNDSOL warrants that it will perform Services in a professional and workmanlike manner consistent with industry standards.
11.2 Except as expressly provided in these Terms, RNDSOL makes no other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted service. The Services are provided “as is” and “as available” except to the extent an applicable written agreement provides otherwise.
12. Limitation of Liability
12.1 To the fullest extent permitted by law, RNDSOL’s total aggregate liability to you for any claims arising out of or in connection with these Terms or the Services shall not exceed the fees you have paid to RNDSOL in the 12 months preceding the claim. For free or trial Services, RNDSOL’s liability shall be limited to the greater of (a) $200 or (b) the amount you actually paid in the 90 days preceding the claim.
12.2 In no event will RNDSOL be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, loss of data, loss of goodwill, or business interruption, even if RNDSOL has been advised of the possibility of such damages.
12.3 Nothing in these Terms limits liability for death or personal injury resulting from RNDSOL’s negligence or for any liability that cannot be legally limited under applicable law.
13. Indemnification
13.1 You will indemnify, defend, and hold RNDSOL and its officers, directors, employees, agents, and affiliates harmless from and against any claim, loss, damage, liability, cost, or expense (including reasonable attorneys’ fees) arising out of: (a) your breach of these Terms, (b) your misuse of the Services, (c) your violation of applicable law, or (d) allegations that Customer Data or your materials infringe third-party rights.
13.2 RNDSOL will indemnify and hold you harmless from and against third-party claims that the Services (excluding Customer Data) infringe a third party’s intellectual property rights, provided that you: (a) promptly notify RNDSOL in writing; (b) give RNDSOL sole control of the defense and settlement; and (c) provide reasonable assistance. RNDSOL’s indemnity does not apply if the infringement arises from your combination of the Services with other products, modifications you made, or use not authorized by RNDSOL.
14. Term and Termination
14.1 These Terms commence when you first access the Site or Services and remain in effect until terminated.
14.2 Either party may terminate a paid Services agreement for material breach if the breaching party fails to cure within thirty (30) days following written notice. RNDSOL may suspend or terminate access to Services immediately if you violate these Terms or if required for security or legal reasons.
14.3 Upon termination, all rights granted to you will cease and you will promptly pay any outstanding fees. RNDSOL may delete or archive Customer Data in accordance with its Data Retention policies; any restore of data may be subject to additional fees.
15. Governing Law and Dispute Resolution
15.1 These Terms are governed by and construed in accordance with the laws of Pakistan. The courts in Lahore, Pakistan shall have exclusive jurisdiction over disputes arising under these Terms, unless otherwise agreed in writing.
15.2 Prior to commencing formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through informal negotiation. If the dispute cannot be resolved informally, either party may pursue available legal remedies.
16. Third-Party Links and Services
16.1 The Site may contain links to third-party websites and services. RNDSOL does not control and is not responsible for the content, privacy practices, or terms of third-party sites. Your use of third-party services may be subject to their own terms and policies.
17. Changes to Terms
17.1 RNDSOL may revise these Terms from time to time. If the changes are material, RNDSOL will provide notice via the Site or email where possible. Continued use of the Site or Services after the effective date of updated Terms constitutes acceptance.
18. Assignment
18.1 You may not assign or transfer your rights or obligations under these Terms without RNDSOL’s prior written consent. RNDSOL may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets.
19. Severability
19.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
20. Entire Agreement
20.1 These Terms, together with any applicable order forms, SLAs, privacy policies, and written agreements, constitute the entire agreement between you and RNDSOL concerning the subject matter and supersede prior agreements.
21. Contact
If you have questions about these Terms, please contact:
RNDSOL
Email: contact@rndsol.com (subject line: “Terms and Conditions”)
Address: Lahore, Pakistan